As a new permanent makeup artist, you may wonder how to manage your microblading customer expectations for their microblading procedure and results. Setting the right expectations is essential so your customer is happy with their outcome.
In this blog post, we will discuss some tips on how to do just that! The first step is to have a consultation with your customer. You should explain the microblading process during the consultation and what they can expect from the results.
You may also want to reach out to the experts to maximize your customer engagement. At Romain Berg, we will be able to provide valuable advice on improving customer interactions and increasing customer satisfaction. Partner with us to elevate your business and take advantage of our stand-alone service designed specifically for tattoo and PMU artists at Ink Lab. Don’t hesitate to get in touch with us and begin your journey towards excellence.
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To proceed, your potential customers may have questions about the microblading procedure. Let them know that you’ll also be available to answer any questions they may have after the process.
6 Good Topics In Managing Your Microblading Customer Expectations
Discussing the following six topics during the consultation will set you and your client up for a successful outcome.
1. The Microblading Process
This should include an explanation of what will happen during the appointment. Mention that a numbing cream will be applied to the area before the microblading begins, which should reduce or eliminate any pain they might be worried about.
Once that happens, the area will be marked off, and the microblading needles will be used to make small, hair-like incisions in the skin. After that, the pigment will be applied to the skin. Once the procedure is complete, the final step is to apply a healing ointment to the area.
2. What The Results Will Look Like
Giving your client a realistic expectation of what microblading can do for them is vital. Microblading can improve the appearance of their eyebrows, but it will not necessarily give them perfect brows.
Realistic expectations will ensure your client is happy with the final results. It would help to let them know that results may vary depending on their skin type and other factors. Be sure to show examples of before and after photos so they have a realistic idea of what to expect.
Take time to explain how it will take time for the results to heal and match the look they are expecting. Explaining what to expect daily or weekly after the procedure is a great way to avoid any worries.
3. How Long The Results Will Last
Microblading is a semi-permanent procedure, so the results will not last forever. However, they can last several years with proper care and touchups every few years.
4. What Kind Of Aftercare Will Be Required
Be sure to explain the importance of following aftercare instructions and how they are essential to the procedure’s success. The microblading healing process requires keeping a healing ointment applied for the next 24 hours immediately after the procedure to prevent scabbing.
During the week following the procedure, they must keep the area clean and dry.
5. The Cost Of The Procedure
Be sure to discuss the cost of the procedure upfront so there are no surprises later on. Layout the price of the procedure itself, any products they need to buy, aftercare, and ongoing touchups. Let them know if you offer any discounts or financing options.
6. What Can Go Wrong
No procedure is without risk, and being upfront about that with your client is essential. Discuss the potential risks and side effects of microblading so they are prepared for anything that might happen.
Set Realistic Expectations With Your Client
Giving your client a realistic expectation of what microblading can do for them is vital. Microblading can improve the appearance of their eyebrows, but it will not give them perfect brows. Be sure to set realistic expectations so that your client is happy with the final results.
If you follow these tips, you will be well on your way to managing your microblading customer expectations for their microblading procedure and results. Setting the right expectations from the beginning ensures your client is happy with the outcome.
By covering all of these bases, you will give your client a thorough understanding of what microblading is and what to expect. To further your microblading business, Ink Lab can help you maximize customer engagement with its powerful suite of AI tools.
Scale your business now, and our experts will help you understand the demographics of your target audience, analyze trends in customer behavior, develop a content strategy that resonates with potential customers, and execute campaigns to reach the right people at the right time.